Smyrne Theosmy

At Aerotech Inc., I supported daily HR operations by reviewing employee, manager, and applicant communications; monitoring attendance, timekeeping, schedule changes, and employee requests; and following up on hiring needs and open positions.

I coordinated interviews, communicated with candidates, and reviewed employee issues requiring attention while handling confidential information with professionalism and discretion.

Previously at Americas Health Center, I helped customers resolve plan and account concerns, made plan changes, maintained accurate records, and provided clear email follow-up. I stay calm under pressure, solve problems efficiently, and build positive relationships with diverse individuals.