At University of Texas Medical Branch, I coordinate specialty clinic appointments, telehealth visits, referrals, and time-sensitive follow-up for patients requiring ongoing care. I connect patients, physicians, nursing teams, correctional staff, and outside specialists to support continuity of care.
I maintain electronic medical records and coordinate HIPAA-compliant Release of Information requests and secure records exchanges. I also track access-to-care requirements, prepare monthly reports, and help keep deadlines and outstanding care needs visible.
At Baylor Scott & White Health, I managed appointment scheduling and incoming calls across multiple departments. I verified insurance and eligibility, assisted with prior-authorization requirements, and maintained schedules for 7 MD’s and 3 Mental Health providers.
Earlier, at Smile Care Dental Group, I coordinated treatment plans, provider schedules, and insurance follow-up. At McHenry Laboratories, I provided direct administrative support to the CEO while managing daily office operations, executive schedules, invoicing, and confidential records.
