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Smita JatharSJ
Open to opportunities

Smita Jathar

@smitajathar

Executive Assistant, business support,Customer Support Specialst professional with 9+ years optimizing workflows, reporting, and executive operations.

Canada
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What I'm looking for

I’m looking for a fast-paced organization where I can support executives and business operations end-to-end—managing calendars, travel, reporting, CRM data, and compliance—while continuously improving workflows and accuracy.

I’m an Executive Assistant and business support professional with 9+ years of experience in administration, customer service, data management, and process optimization. I focus on accuracy, confidentiality, and smooth operations in fast-paced environments.

As an Executive Assistant to the Managing Director at Barclays Global Service Center Private Limited, I supported executive leadership with calendar, email, and workflow management. I organized meetings and international team events, prepared agendas and PowerPoint decks, and handled purchase orders, vendor SOWs, and travel expenses using Concur and Ariba while staying aligned with compliance policies.

Before that, at Capgemini Technology Services, I worked as a Consultant (Customer Support Specialist), resolving customer inquiries and maintaining high standards for CRM accuracy and documentation. I supported financial data accuracy and reporting requirements, ensured procedural compliance (including VAT and billing), and escalated complex issues as needed before closing tickets.

In my current role as an Executive assistant /Administrative Office Manager at Bishop Tractor Sales & Services, I manage incoming communication and the Owner/CEO’s calendar, including meeting minutes and follow-through. I also run QuickBooks-based invoicing and expenses, process vendor invoices and purchase-order reconciliation, track payments and balances, support accounts payable/receivable, and keep records audit-ready.I am expert into using cloud software TEXADA,where in I create the work orders,invoice,purchase orders,do the Accounts Payables,closing of the account on daily basis,manage the Accounts receivables and GL Account as well.Answering calls of the customers,vendors and provide great customer service. I have typing speed of 50 W.P.M.I have excellent communication skills both written and verbal.I have strong organizational skills.I am responsible,love to take the ownership. I am people’s person and a multi-tasker.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Savitribai Phule Pune University logoSU

Savitribai Phule Pune University

Master of Commerce, Costs and Accounting

Completed a Master of Commerce with a focus on Costs and Accounting at Savitribai Phule Pune University.

Savitribai Phule Pune University logoSU

Savitribai Phule Pune University

Bachelor of Commerce, Business Administration

Completed a Bachelor of Commerce in Business Administration at Savitribai Phule Pune University.

Tech stack

Software and tools used professionally

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