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slav bakalov

@slavbakalov

Customer service and operations professional at eFoil Riders CY, supporting customers and managing daily business operations.

Cyprus
Message

At eFoil Riders CY, I manage daily business operations and service delivery while providing customers with product guidance and practical support.

As a Customer Support Agent at FedEx & TNT, I handled customer enquiries by email and phone, including problematic and lost shipments. I also coordinated drivers and supported warehouse operations.

At FBME Card Services, I managed building maintenance, fleet operations and procurement. I also supported physical security, access control and CCTV monitoring.

My experience includes customer service across tourism, transport and logistics, along with health and safety, facilities and administrative support. I speak English and Greek at an expert level and Russian at an intermediate level.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

TS

Technical School

Vocational qualification, Electrical Engineering

1998 - 2002

Vocational qualification in Electrical Engineering from Technical School in Varna, Bulgaria, completed in 2002.

Tech stack

Software and tools used professionally

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