Skylar Patterson
@skylarpatterson
Family Service Counselor and sales leader delivering compassionate guidance, accurate records, and steady revenue growth.
What I'm looking for
I’m a Family Service Counselor who guides grieving families through at-need arrangements with compassion, clarity, and complete follow-through. I manage structured daily schedules to prevent double-booking and keep documentation accurate and compliant.
Previously, I served as a Store Sales Manager at AT&T Alliance Mobile, where I listened to customers’ needs to create high-value plans, identified sales opportunities, and maximized results. I opened and closed the store, maintained inventory counts, handled cash drawer procedures, and deescalated unhappy customers so they left content.
Earlier, I was a Head Teller and Branch Trainer at Liberty Financial, completing “highly accurate, high-volume money counts” using both manual and machine-driven approaches. I executed deposits, withdrawals, and money orders, monitored security and customer behaviors to prevent theft, and supported colleagues with job-improvement skills through alternative training methods.
Across every role, I lead with “friendly and professional customer interactions,” strong organization, and problem-solving. I also prospect daily for pre-need families through outreach and follow-ups to generate future sales opportunities.
Experience
Work history, roles, and key accomplishments
Family Service Counselor
Louisville Memorial Gardens
Oct 2025 - Present (8 months)
Manage a structured daily schedule to prevent double-booking and maintain organized time management. Guide grieving and pre-need families through at-need arrangements, explaining paperwork and options while prospecting for future families and maintaining accurate client records.
Store Sales Manager
AT&T Alliance Mobile
May 2022 - Oct 2025 (3 years 5 months)
Create high-value customer plans by listening to needs and identifying sales opportunities. Manage store open/close operations including inventory counts, cash drawer handling, demo device setup, de-escalate unhappy customers, and train employees and managers while supporting team selling through OPUS.
Head Teller and Branch Trainer
Liberty Financial
Mar 2019 - Apr 2022 (3 years 1 month)
Complete highly accurate, high-volume money counts using both manual and machine-driven approaches while performing customer transactions including deposits, withdrawals, and money orders. Monitor security and customer behaviors to prevent theft, identify needs through observation and listening, and support workers with improved job skills by developing and delivering alternative training methods.
Education
Degrees, certifications, and relevant coursework
Skylar hasn't added their education
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Availability
Location
Authorized to work in
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Skills
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