@sknazim1
Technical Support Engineer at HP Inc. troubleshooting systems and printers, with an e-commerce platform built using web technologies.
IndiaAt HP Inc., I troubleshoot systems and printers, investigating hardware, software, Windows, macOS, driver, firmware, BIOS, and connectivity issues. I use structured diagnostics and root cause analysis to isolate failures and document technical findings.
I also use Microsoft Excel to maintain technical records and apply SQL and database concepts to work with structured data. In 2024, I developed Threads Up, an e-commerce platform using HTML, CSS, JavaScript, and Python APIs.
Work history, roles, and key accomplishments
Troubleshoot HP systems and printers by diagnosing hardware, software, Windows, Mac, drivers, firmware, BIOS, and connectivity-related issues. Perform structured troubleshooting and root cause analysis to identify issues and determine technical resolutions.
HP Inc. (Via Quess Corp)
Jan 2025 - Oct 2025 (9 months)
Troubleshoot HP systems and printers by diagnosing hardware, software, Windows, Mac, drivers, firmware, BIOS, and connectivity-related issues. Perform structured troubleshooting and root cause analysis to identify issues and determine technical resolutions.
Degrees, certifications, and relevant coursework
Bachelor of Computer Applications, Computer Applications
Grade: 8.6/10
Graduated with a Bachelor of Computer Applications (BCA) in 2024 with a CGPA of 8.6/10.
Databases, Databases
Completed Databases certification in January 2023.
SQL Essential Training, SQL
Completed SQL Essential Training in January 2022.
Software and tools used professionally
IndiaYou can contact Sk and 90k+ other talented remote workers on Himalayas.
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