SKANDA SHARMA
@skandasharma
Test Engineer delivering reliable software through meticulous manual testing and defect-driven improvements.
IndiaWhat I'm looking for
I’m a results-driven Test Engineer with a strong track record in delivering high-quality software solutions. I specialize in manual testing, defect tracking, troubleshooting, and improving product reliability through disciplined test planning and execution. At Spektra Systems, I developed and executed 50+ comprehensive test cases, driving a 95% defect detection rate while ensuring adherence to quality standards.
I also bring strong cross-functional collaboration and documentation habits, maintaining 100% traceability and compliance. Previously, as a Customer Support Specialist, I supported 50+ clients with 98% satisfaction, resolved 200+ L1 tickets monthly, and leveraged Azure resource monitoring to reduce cloud spending—skills that help me deliver reliable releases and responsive quality support.
Experience
Work history, roles, and key accomplishments
Test Engineer I
Spektra Systems
Jul 2024 - Present (1 year 11 months)
Developed and executed 50+ comprehensive test cases, achieving a 95% defect detection rate and ensuring adherence to quality standards. Identified and documented 30+ critical defects, streamlined test environment setup, and improved release quality and defect traceability using Jira/Azure DevOps.
Customer Support Specialist
Spektra Systems
Apr 2023 - Jun 2024 (1 year 2 months)
Provided technical support to 50+ Cloudlabs clients, achieving 98% customer satisfaction and reducing resolution time by 30%. Resolved 200+ L1 support tickets monthly, optimized Azure resource allocation to reduce cloud spending, and delivered 95% first-contact resolution through troubleshooting.
Education
Degrees, certifications, and relevant coursework
Vidyavardhaka College of Engineering
Bachelor of Engineering, Mechanical Engineering
Grade: GPA: 7.87
Earned a Bachelor of Engineering in Mechanical Engineering, achieving a GPA of 7.87, with completion dated 2023-06-30.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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