Open to opportunities

Samrakshani Balamurugan

@samrakshanibalamurug

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Quality-focused QA engineer with data analytics skills and hands-on cloud migration experience.

India

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What I'm looking for

I seek a collaborative role in QA or technical support where I can leverage cloud migrations, SQL and analytics, contribute to cross-functional teams, and grow through mentorship and continuous learning.

I am a quality-focused Technical Support and QA professional with experience in manual testing, data migration to Azure, and support operations within healthcare and insurance projects. At Accenture I supported the Kaiser Permanente project, diagnosing complex issues, executing regression and test-case design, and contributing to unified membership data migration across US regions.

I bring hands-on experience with SQL, Python, SOAP UI, ServiceNow, JIRA, Splunk, Power BI and Tableau, and have implemented automation scripts to streamline repetitive tasks, conducted root cause analyses, and documented technical procedures. I am committed to continuous learning, mentoring junior engineers, and delivering reliable QA and support outcomes in cross-functional teams.

Experience

Work history, roles, and key accomplishments

Quality Engineering Associate

Accenture

Jan 2022 - Sep 2023 (1 year 8 months)

Provided technical support and manual testing for a Kaiser Permanente healthcare project, supported migration of membership data to Azure, and reduced recurring incidents through root cause analysis and proactive fixes.

Manual Testing SQL Python Azure Jira ServiceNow Splunk Power BI

Quality Analyst Intern

Zoho Corporation

Mar 2021 - Apr 2021 (1 month)

Performed manual testing, designed test cases, documented results, and reported bugs while gaining exposure to UI and automation testing in an Agile environment.

Manual Testing Testing Design Agile Jira SQL

Education

Degrees, certifications, and relevant coursework

Sri Sai Ram Engineering College

Bachelor of Engineering, Electronics and Communication Engineering

2017 - 2021

Grade: 7.9/10

Activities and societies: Worked on an Automatic Smart Water Dispenser project, presented a paper on IoT, and completed a mini project on density-based traffic control system.

Bachelor of Engineering in Electronics and Communication Engineering with a CGPA of 7.9/10, completed coursework and project work including IoT and embedded systems.