Open to opportunities

Kishore S

@kishores

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Highly motivated and accomplished QA Engineer

India

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What I'm looking for

Looking for a challenging role that utilizes my technical skills and experience in QA and customer support to drive product excellence and customer satisfaction.

As a highly motivated and accomplished QA Engineer with 2 years of experience, I excel at pinpointing defects and bugs in software and collaborating smoothly. My expertise lies in identifying and reporting bugs, errors, and glitches to development teams, and executing test cases across multiple functional products.

In my previous roles, I have successfully managed automated and manual test cases, ensuring product fixes and enhancements are thoroughly tested and implemented in a quality manner. I have also enhanced system monitoring tools, leading to early detection of issues and a 10% decrease in incident reports.

I am skilled in customer support, technical knowledge about applications and products, incident management, and troubleshooting. I am proficient in SQL, API, and other languages, and have experience working with international customers.

Experience

Work history, roles, and key accomplishments

Current

Support Engineer

Current

Capgemini Technology Service India Limited

Feb 2023 - Present (2 years 3 months)

Enhanced system monitoring tools, leading to early detection of issues and a 10% decrease in incident reports. Resolved 400+ tickets, including JIRA tickets.

Monitoring SQL

QA Engineer

Capgemini Technology Service India Limited

Mar 2023 - Sep 2022 (-1 years 6 months)

Identified and reported bugs, errors, and glitches to development teams. Executed 300+ test cases, including performance test cases. Reviewed more than 30 user interfaces for functionality.

Testing Performance Testing