Looking for a job

siyabonga sithole

@siyabongasithole1

Message

I build AI chatbots, voice agents, and workflow automations that eliminate manual business admin.

South Africa

Message

What I'm looking for

I'm looking to build and implement practical AI automation systems that remove manual admin, improve business workflows, and deliver clear outcomes for clients.

I founded SIRE AI Automation Agency, where I map business workflows and deliver AI chatbots, voice agents, and low-code automation systems for legal, real estate, and professional services clients.

I take projects from scoping and developer specifications through build, testing, and handover, using tools including Claude AI, Voiceflow, Replit, APIs, webhooks, and payment gateways.

Experience

Work history, roles, and key accomplishments

Current

AI & Automation Specialist

Current

SIRE AI Automation Agency

Aug 2026 - Present (1 month)

Founded and operate an AI automation agency focused on helping businesses eliminate manual admin through intelligent workflows and digital systems. Map existing manual processes, identify automation opportunities, and write clear specs for implementation.

Claude AI Voiceflow Replit API Integration Webhooks Payment Gateways Low Code Development AI Chatbots Voice Agents Workflow Mapping Specification Writing Client Acquisition Sales

Travel Insurance Administrator

IUA Business Solutions

Oct 2024 - Aug 2026 (1 year 10 months)

Administered UK-regulated FCA travel insurance policies, managing customer information, medical screening workflows, and policy documentation across high-volume call centre operations. Built an internal compliance coaching tool (Ancile) to reduce policy errors and improve QA scores.

FCA Compliance Policy Administration Health Screenings Customer Information Management QA Improvement AI Coaching Faiss RE5

Lead Generator

13TEN

May 2014 - Jul 2017 (3 years 2 months)

Generated qualified leads for major US medical insurance providers including UnitedHealthcare, Ambetter, and Aetna. Developed strong outbound calling, customer engagement, and lead qualification skills supporting a high-conversion sales floor.

Lead Generation Outbound Calling Customer Engagement Lead Qualification Sales