Jarryd User

Founded Velocity AI Agency and built end-to-end AI automation workflows for SMEs using Make.com, Claude API, and Twilio. Delivered outcomes including 24/7 call answering and lead qualification that reduced missed enquiries to zero and automated missed-call booking recovery.

Trades forex and gold markets using a disciplined, rules-based technical analysis approach focused on the 30-minute timeframe. Applies systematic market-structure and support/resistance analysis with defined risk management to make decisions under pressure.

Progressed from entry-level analyst to Operations Director over 15 years, managing a full trade finance credit risk portfolio across petrochemicals, mining materials, luxury goods, and tourism. Conducted credit assessments, implemented risk controls and procedures, and managed KYC/AML due diligence, portfolio monitoring, and banking partner relationships.

Founded and launched a frozen foods business, pioneering a US-inspired concept in South Africa with minimal startup capital. Managed end-to-end operations including product development, manufacturing, brand identity, packaging, and retail distribution partnerships.

Led sales for a sterling silver jewellery business, consistently exceeding targets while managing international sourcing relationships. Used consultative selling to analyze client needs and recommend tailored product solutions for retail partners.

Earned a Bachelor of Social Science in Organisational Psychology at the University of Cape Town from 2004 to 2007.