Sinothando Nyhwagi
@sinothandonyhwagi
Payroll administrator and branch operations professional who keeps records accurate and service exceptional.
What I'm looking for
I’m a motivated administrative professional with over 5 years combined experience across reception, office administration, payroll, and branch operations. In my current payroll role, I prepare payroll by processing timesheets, hours worked, and benefit deductions, and I ensure timely, accurate submission of payment files to finance systems. I also maintain and update payroll records for new hires, terminations, exemptions, and UI19 forms while keeping employee records secure and organized in line with confidentiality standards.
Before this, I strengthened my front-office and compliance experience as a Receptionist—handling candidate registrations, criminal and credit checks via Lexis Nexis, and interview scheduling—while managing mail and courier coordination. I enjoy serving as a liaison between teams, clients, and suppliers, and I bring strong administrative, financial record-keeping, and communication skills to every assignment, supported by my BA in International Relations and a TEFL certificate.
Experience
Work history, roles, and key accomplishments
Branch Administrator - Payroll
Drake International
Jul 2024 - Present (1 year 11 months)
Processed payroll by converting timesheets and benefit deductions into timely payment files for finance systems. Managed branch operations and maintained compliant employee records while supporting recruitment onboarding and offboarding for multiple client industries.
Receptionist
Drake International
Mar 2023 - Jun 2024 (1 year 3 months)
Managed reception and candidate administration, including registration packs, assessments, and required compliance documentation. Coordinated interview scheduling and performed criminal/credit checks using LexisNexis while handling mail, courier bookings, and candidate data capture in Adapt CRM.
Admin Clerk (Operations)
Swift Human Resources
Mar 2022 - Jun 2022 (3 months)
Supported recruitment administration by ensuring contracts were correctly filed and assisting site agents with hiring processes. Completed UIF documentation for submission, aided payroll with timesheet calculations, and compiled financial reports while providing reception support.
Sales Consultant
Sunglasses Hut (Luxottica Group)
Aug 2020 - Jan 2022 (1 year 5 months)
Managed daily store operations including opening/closing procedures, merchandising maintenance, and customer assistance. Produced weekly sales reports, tracked weekly performance numbers, and handled customer troubleshooting and feedback related to product issues.
Education
Degrees, certifications, and relevant coursework
University of South Africa (UNISA)
Bachelor of Arts, International Relations
2019 -
Bachelor of Arts (International Relations) at the University of South Africa, ongoing since 2019.
East London Language Institute
TEFL Certificate (120 hours), Teaching English as a Foreign Language (TEFL)
2019 -
Completed a TEFL Certificate (120 hours) from June to August 2019.
Hudson Park High School
Grade 12, Secondary Education
2014 -
Completed Grade 12 (Matric) at Hudson Park High School in 2014.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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