Open to opportunities

Thobela Dayizana

@thobeladayizana

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Reliable administrative and payroll professional with 9+ years in financial operations.

South Africa

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What I'm looking for

I am seeking a role where I can apply my financial operations and payroll expertise, contribute to accurate, compliant workflows, and continue to learn while taking on increased operational responsibility.

I am a reliable and detail-oriented administrative and data professional with over nine years of experience in financial and payroll operations, record management, and customer service. I have a proven track record of maintaining accuracy under pressure, supporting audits, and streamlining transactional workflows.

In my recent roles at the South African Post Office I managed daily financial operations, supervised and trained teams of 10+ staff, handled branch payroll submissions, and prepared financial statements for area and head offices. I consistently enforced cash-handling controls, reconciled transactions, and captured data for management reports.

I bring strong skills in data entry, Microsoft Office (especially Excel), basic bookkeeping, document management, and customer-facing problem solving. I am focused on contributing accurate operational support while continuing to learn and grow professionally.

Experience

Work history, roles, and key accomplishments

Acting Branch Manager

South African Post Office

Jan 2020 - Dec 2023 (3 years 11 months)

Managed daily branch financial operations, payroll submissions, and record-keeping while supervising and training 10+ tellers to improve accuracy and compliance; supported audits and prepared cash reports for Area and Head Office.

Cash Handling Payroll Processing Staff Supervision Reconciliations Financial Reporting Customer Service Auditing

Chief Teller (Supervisor)

South African Post Office

Jan 2019 - Jan 2020 (1 year)

Approved and reviewed teller transactions, prepared branch balancing reports, and trained tellers on data entry and customer service to ensure transaction accuracy and operational efficiency.

Teller Training Queue Management Customer Service Data Entry Compliance Banking Operations

Teller

South African Post Office

Jan 2013 - Jan 2019 (6 years)

Processed deposits, withdrawals and money orders, captured client data for onboarding, operated eNatis for vehicle licensing, and handled mail operations and customer enquiries while promoting products.

Cash Transactions Customer Onboarding ENatis Data Entry Cross Selling Customer Support

Education

Degrees, certifications, and relevant coursework

Damelin College

SAIM Business Management, Business Management

2012 - 2012

Completed SAIM Business Management coursework covering human resource management practice, marketing management principles, business communication, and business accounting.