Anil Kumar ShresthaAS
Open to opportunities

Anil Kumar Shrestha

@anilkumarshrestha

Ambitious undergraduate with experience in customer service and management.

Nepal

What I'm looking for

I am looking for a dynamic role that fosters growth and values effective communication.

I am an ambitious and hardworking undergraduate with a Bachelor in Business Administration from Nepal Business College, where I graduated with a CGPA of 3.53. My academic journey has equipped me with a solid foundation in business principles, and my thesis focused on the General Management Practice of Global IME Bank, reflecting my keen interest in the banking sector.

In my professional experience, I have worked as a Customer Service Representative at Vsansar Online, where I effectively handled customer queries through calls, emails, and chats. My role involved identifying customer needs and providing tailored solutions, as well as managing orders and recording weekly sales performance. Additionally, I completed an internship at Global IME Bank, where I assisted in preparing documents according to KYC guidelines and helped in recording and scanning customer information. These experiences have honed my interpersonal communication skills and my ability to work under pressure.

Experience

Work history, roles, and key accomplishments

GB

Intern

Global IME Bank

May 2023 - Jul 2023 (2 months)

Assisted in preparing documents and filing according to KYC guidelines. Helped record and scan customer information and prepared reports as needed.

Education

Degrees, certifications, and relevant coursework

NC

Nepal Business College

Bachelor in Business Administration, Business Administration

2018 - 2023

Grade: 3.53 CGPA

Completed a Bachelor in Business Administration with a focus on general management practices, culminating in a thesis on the General Management Practice of Global IME Bank.

VS

Vishwa Adarsha Secondary School

Grade 12, General Education

2016 - 2018

Grade: 2.91 CGPA

Completed Grade 12 with a focus on academic subjects, achieving a final grade of 2.91 CGPA.

SS

Shree Rising Nepal Secondary Boarding School

Grade 10, General Education

2015 - 2016

Grade: 3.30 CGPA

Completed Grade 10 with a focus on foundational education, achieving a final grade of 3.30 CGPA.

Tech stack

Software and tools used professionally

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Anil Kumar Shrestha - Customer Service Representative - Vsansar Online | Himalayas