Reju Shrestha

I am a dynamic customer service representative with over three years of experience, dedicated to enhancing client satisfaction through effective communication and problem-solving. My journey in customer service began at Sewa Computer Center, where I honed my skills in multitasking, marketing strategies, and team collaboration. I am currently pursuing a Bachelor of Science, which allows me to combine academic knowledge with practical experience, ensuring that I deliver outstanding service and foster positive customer relationships.

In my role at Sewa Computer Center, I provided exceptional service by promptly addressing client inquiries and concerns. My proactive approach to customer engagement consistently elevated satisfaction levels. I demonstrated strong communication skills and technical knowledge, enabling me to assist customers effectively. Additionally, my freelance work has allowed me to meet challenging deadlines while producing high-quality deliverables, further enhancing my organizational and time management skills.

I am eager to contribute my skills and insights to drive customer loyalty and satisfaction in a dynamic work environment. My commitment to continuous learning and professional development ensures that I stay updated with industry practices, allowing me to adapt quickly to changing business needs.