Simona Corina Niscoveanu

I am a customer-oriented support professional with experience assisting buyers and sellers on online platforms and working in hospitality and translation. I prioritize clear communication, accuracy, and building trust with users.

In my current role as a Customer Support Agent at Global Remote Services I resolve inquiries and help customers with ticket purchases, demonstrating attention to detail and a solutions-first approach.

Previously I worked as a Team Leader at TELUS Digital managing a team of 20 moderators and facilitating client communication to meet targets, and I served as a receptionist at Hotel Cavour handling check-in/out and payments.

I also provide freelance translation and subtitle services, bringing strong language skills in Italian (C2), English (C1), French (B1), and native Romanian to every role.