Shahla Odendaal
@shahlaodendaal
Hotel receptionist at The Royal Lodge who welcomed guests and handled reservations and front-desk administration.
South AfricaWhat I'm looking for
At The Royal Lodge, I welcomed guests and handled check-in and check-out, reservations, and guest inquiries. I also used computer systems to maintain guest records and support daily front-desk administration.
I communicated with guests in English and Afrikaans and supported a positive guest experience through front-desk and customer service. I completed my National Senior Certificate at Central High School, Beaufort West.
Experience
Work history, roles, and key accomplishments
Hotel Receptionist
The Royal Lodge
Mar 2026 - Jul 2026 (4 months)
Welcomed guests, managed check-in and check-out procedures, and provided high-quality guest support. Handled incoming phone calls, reservations, guest inquiries, and administrative duties at the front desk.
Education
Degrees, certifications, and relevant coursework
Central High School
National Senior Certificate, General
2020 - 2024
Completed the National Senior Certificate (Matric) with a strong foundation in computer literacy and communications.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Salary expectations
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