Sihle Mabuya

Provide technical and functional support for OT applications, including incident troubleshooting, application maintenance, testing, enhancements, and user support. Investigate and resolve application issues in accordance with defined SLAs and support processes.

Maintained and supported computer labs to ensure a smooth and efficient learning environment for students and staff. Provided technical support, troubleshooting hardware and software issues, managing lab equipment, and ensuring systems are updated and secure.

Provided high-level administrative and organizational support to ensure seamless day-to-day operations. Managed schedules, coordinated meetings, handled correspondence, prepared reports, data capturing, and maintained efficient filing and record systems.

Bachelor of Commerce specialising in Information Systems, covering systems analysis and design, databases, business intelligence, programming fundamentals, and the application of technology to support organisational decision-making and improve business processes.

National Senior Certificate with subjects including English HL, Afrikaans FAL, Mathematics, Life Science, Economics, Business Studies, and Life Orientation.