Boitumelo Sethole
@boitumelosethole
IT support & software developer focused on cybersecurity and scalable web apps.
What I'm looking for
I’m a technical support assistant and software developer who enjoys turning complex problems into reliable solutions. I’m passionate about software development, cybersecurity, and innovative technology, with a strong focus on building scalable web applications and dependable database systems.
In my role supporting online and hybrid learning, I manage virtual sessions and digital classroom tools using Zoom, MS Teams, and Moodle. I handle recordings, attendance reporting, troubleshooting, and day-to-day technical support to keep both face-to-face and remote learning running smoothly.
Through my Information Technology studies, I developed real-world academic projects such as hospital and pharmacy management systems. I work with C#, ASP.NET MVC, SQL Server, JavaScript, and Entity Framework Core—bringing structure through database design and strengthening problem-solving from end to end.
Now pursuing a postgraduate focus in cybersecurity, I’m expanding my knowledge of secure system practices, digital security, and cybersecurity awareness. I bring a collaborative mindset, adaptability, and a drive to continuously grow as an IT professional.
Experience
Work history, roles, and key accomplishments
Technical Support Assistant
Nelson Mandela University
Feb 2026 - Dec 2026 (10 months)
Managed support for online and hybrid learning environments using Zoom, MS Teams, and Moodle; uploaded 1,936 recordings and generated attendance reports. Troubleshot technical issues during sessions and supported lecturers using digital systems and classroom technologies.
Education
Degrees, certifications, and relevant coursework
Nelson Mandela University
Postgraduate Diploma in Cybersecurity, Cybersecurity
2026 -
Postgraduate Diploma in Cybersecurity (currently), expanding knowledge in cybersecurity awareness, digital security, cyber research, and secure system practices. Focuses on protecting information and systems against cyber threats.
Nelson Mandela University
Advanced Diploma in Information Technology, Information Technology
2025 - 2025
Grade: Cum Laude
Completed an Advanced Diploma in Information Technology (Cum Laude), building skills in software/web development, database systems, and problem-solving. Developed real-world IT solutions to strengthen teamwork, research, and analytical abilities.
Nelson Mandela University
Diploma in Information Technology, Information Technology
2022 - 2024
Grade: Cum Laude
Completed a Diploma in Information Technology (Cum Laude), focusing on software and web development, database systems, and problem-solving. Worked on practical C# and ASP.NET MVC projects using SQL Server, JavaScript, and Entity Framework Core.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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