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Shyam Vasoya

@shyamvasoya

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I onboard B2B HR Tech clients, drive adoption, and uncover expansion opportunities across the customer lifecycle.

India

Message

What I'm looking for

I'm looking for an immediate opportunity in Customer Success or Business Development where I can onboard B2B SaaS clients, drive product adoption and retention, deliver demos, and contribute to account growth.

At iSmartRecruit, I onboard 30+ B2B HR Tech SaaS clients, delivering role-specific training that accelerates time-to-value and early adoption.

I monitor usage, logins, feature adoption, and churn signals to start timely retention conversations and maintain 95%+ client satisfaction.

I’ve delivered 50+ product demos, translating technical features into clear business value while supporting trial conversions, renewals, and upsell opportunities.

I also bridge client feedback with product and engineering teams, and bring frontend and UI/UX experience creating responsive product interfaces in Figma and Adobe XD.

Experience

Work history, roles, and key accomplishments

Current

Customer Success Executive

Current

iSmartRecruit

Jun 2025 - Present (1 year 3 months)

Onboarded 30+ B2B clients, delivering role-specific training that cut time-to-value and drove early platform adoption. Monitored account health and triggered retention conversations, maintaining 95%+ satisfaction.