At NielsenIQ, I own the P&G Canada enterprise account, handling data requests, deliverables, and escalations as the client’s single accountable contact. I turn business questions into clear briefs and review reports for accuracy and relevance, adding commentary and key findings.
When issues arise, I work with data teams to diagnose root causes, communicate transparently, and drive fixes through to resolution. I also support clients across LATAM, EU, APAC, and North America, coordinating with regional stakeholders and setting clear expectations about scope and timing.
I previously served as a Data Operations Analyst (SPOC) at NielsenIQ, managing client requests and data deliveries and checking outputs for quality. I was promoted to Operations Client Partner in 2024, and I now identify additional service and revenue opportunities with commercial teams.
