At NielsenIQ, I improved a quarterly operational process through Jira-based workflow automation, reducing execution time from 3–4 hours to approximately 10–15 minutes. I also created Power BI dashboards to support trend analysis and operational insights.
As a Senior Data Operations Analyst, I managed workflows and data quality checks, investigated discrepancies, and handled and supported resolution of 50+ client queries. I conducted UAT testing for system enhancements and created SOPs, process flows, and presentations.
Earlier at NielsenIQ, I supported end-to-end data operations for the U.S. Panel OnDemand (CPS Panel), contributing to delivery of 200+ databases for 100+ clients. I prepared process documentation and supported data validation, issue resolution, and workflow improvements.
