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@shuneenmutambirwa
Experienced Water Process Technician and Project Manager.
I am a dedicated Water Process Technician and Project Manager with over 7 years of experience in overseeing commissioning and civil engineering projects for the City of Cape Town. My role has involved conducting routine testing and quality control exercises to ensure compliance with operational guidelines, ultimately contributing to environmental and community well-being. My people-centered leadership and problem-solving skills, combined with extensive process engineering expertise, enable me to lead cross-functional teams effectively.
Throughout my career, I have successfully managed multiple projects, optimizing processes and reducing operational costs by 20% through innovative proposals. I have a strong background in technical maintenance, equipment testing, and commissioning, ensuring that all operations align with approved project schedules and budgets. My commitment to safety and environmental awareness drives me to implement stringent risk management measures on-site, ensuring the well-being of both the team and the community.
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Work history, roles, and key accomplishments
Africa on Cloud
Oct 2023 - Present (2 years 1 month)
Provided first-level technical support for optic fibre networks, troubleshooting hardware and software issues, and maintaining communication equipment.
City of Cape Town
Sep 2018 - Jan 2023 (4 years 4 months)
Responsible for the maintenance and optimization of coastal discharge ponds, providing technical reports, and implementing cost-reduction proposals. Led commissioning efforts and ensured compliance with project schedules and standards.
City of Cape Town
Aug 2013 - Jul 2018 (4 years 11 months)
Managed drying process operations and wastewater treatment systems, improving production uptime by 65%. Trained staff and implemented cost-reduction strategies through recycling initiatives.
MWEB
May 2009 - Jul 2013 (4 years 2 months)
Handled customer inquiries and complaints, ensuring high levels of customer satisfaction. Served as a point of escalation for complex issues.
The Mortgage Point
Apr 2008 - May 2009 (1 year 1 month)
Managed client mortgage applications and provided advice on mortgage products. Collaborated with various stakeholders to facilitate successful transactions.
Degrees, certifications, and relevant coursework
Certificate, Information Technology
2024 - 2024
Earned a CompTIA A+ Certificate, demonstrating proficiency in IT operational roles and technical support.
Diploma, Chemical Engineering
2019 -
Completed a Diploma in Chemical Engineering, focusing on the principles and practices of chemical processes and engineering techniques.
Degree, Chemical Engineering
Pursued a degree in Chemical Engineering, which remains incomplete.
Certificate, Pharmacy
2024 - 2024
Completed a Pharmacy Technician Certificate, focusing on pharmaceutical practices and patient care.
Software and tools used professionally
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