Looking for a job

Shubham Kumar

@shubhamkumar55

Message

I manage secure Microsoft 365, Entra ID, Intune, and hybrid IT infrastructure environments.

India

Message

What I'm looking for

I'm looking to manage secure Microsoft 365, Entra ID, Intune, and hybrid cloud/on-premises infrastructure while improving endpoint management, identity security, and IT service delivery.

At TRC Corporate Consulting, I administer Microsoft 365 services including Exchange Online, Teams, OneDrive, and SharePoint, maintaining 99.9% uptime. I manage identity lifecycle processes, Azure AD Connect synchronization, Conditional Access, MFA, SSPR, and Intune endpoint security.

Previously at SoftNet Microsystems, I delivered Level 1 and Level 2 support across hardware, software, Microsoft 365, and network environments. I resolve incidents through ServiceNow, support onboarding and offboarding, troubleshoot LAN, Wi-Fi, and VPN issues, and mentor junior IT team members.

Experience

Work history, roles, and key accomplishments

Current

Senior Executive – IT

Current

TRC Corporate Consulting Pvt. Ltd.

Mar 2026 - Present (6 months)

Administer and maintain the full Microsoft 365 environment including Exchange Online, Outlook, Microsoft Teams, OneDrive for Business, and SharePoint Online, ensuring 99.9% uptime and optimal performance. Manage end-to-end user lifecycle activities, implement Conditional Access, MFA, and SSPR, and oversee IT asset inventory and vendor coordination.

Microsoft 365 Exchange Online Outlook Microsoft Teams OneDrive For Business SharePoint Online Active Directory Microsoft Entra ID Azure AD Connect Conditional Access MFA Self Service Password Reset Microsoft Intune MDM IT Asset Management Vendor coordination Mentorship

System Administrator / Desktop Support Engineer

SoftNet Microsystems Pvt. Ltd.

Oct 2022 - Jan 2026 (3 years 3 months)

Delivered Level 1 and Level 2 technical support for hardware, software, operating systems, Microsoft 365 applications, and network-related issues across the organization. Managed incident logging, tracking, and resolution via ServiceNow, and supported employee onboarding and offboarding processes.