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Shubham Jadhav

@shubhamjadhav

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Highly motivated IT Infrastructure Analyst with extensive experience.

India

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What I'm looking for

I am looking for a role that offers opportunities for growth, collaboration, and the chance to work on innovative IT solutions.

I am an IT Infrastructure Analyst with over 3.6 years of experience managing and supporting complex IT environments for more than 180 users. My expertise lies in Office 365, domain management, network administration, and endpoint security. I have a proven track record of optimizing network performance, enhancing security posture, and streamlining IT processes.

In my current role as a System & Network Engineer at Eluminous Technologies, I developed a comprehensive user account management system and implemented robust network security measures. I successfully managed IT infrastructure, achieving 99.99% uptime and reducing IT tickets by 30%. My proactive problem-solving approach and commitment to delivering exceptional user support have been key to my success in this field.

Experience

Work history, roles, and key accomplishments

Current

System & Network Engineer

Current

Eluminous Technologies Pvt Ltd

Jan 2022 - Present (3 years 5 months)

Managed IT infrastructure for over 180 users, achieving 99.99% uptime and reducing ITIL V4 ITSM tickets by 30%. Enhanced endpoint security using Seqrite and Kaspersky solutions, implementing robust virus/vulnerability scanning and web filtering.

Office 365 Windows Server Endpoint Security

Management Information Assistant

CTR Manufacturing Industries Private Limited

Jul 2021 - Present (3 years 11 months)

Evaluated business needs and forecasted IT-related costs, while designing and maintaining the company's network infrastructure. Provided prompt resolution for hardware, software, network, and internet issues, ensuring data security through regular backups.

Windows Linux TeamViewer Data Security Infrastructure

Education

Degrees, certifications, and relevant coursework

Dr. D.Y. Patil Vidyapeeth, Dr. D.Y. Patil University

MBA, IT Management

Currently pursuing a Master of Business Administration with a specialization in IT Management. This program focuses on the strategic aspects of managing information technology within organizations.

Dr. Moonje Institute of Management and Computer Studies

BCA, Computer Applications

Grade: 60.44%

Completed a Bachelor of Computer Applications, gaining foundational knowledge in computer science and applications. The curriculum covered various aspects of software development, database management, and networking.

Government ITI, Nashik

ITI(IT), IT

Grade: 70.2%

Completed an Industrial Training Institute program in Information Technology. This vocational training provided practical skills in IT hardware, software, and network maintenance.