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sriram dossSD
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sriram doss

@sriramdoss

Operations Manager at Concept Engineering, improving vendor due diligence and governance while maintaining SLA output.

India
Message

At Concept Engineering, I direct daily operations and advance governance policies, quality controls, and third-party risk management. I coordinate workstreams, supply chain logistics, and financial reconciliations while maintaining SLA output during critical labor shortages.

At Amazon Development Centre India Pvt. Ltd., I maintained governance records, managed audit sampling and compliance testing, and conducted risk assessments aligned with ISO 27001 and regulatory requirements. I also delivered training to global remote teams and worked with technology and data teams on corrective actions.

Earlier at Amazon, I served as a Subject Matter Expert for Enhanced Due Diligence, conducted cross-border investigations, and validated 2,127 high-risk accounts. I also trained more than 180 risk investigators on AML, FINCEN, SAR, and risk scoring models, and participated in the pilot rollout of the LexisNexis Bridger screening engine.

Experience

Work history, roles, and key accomplishments

CE
Current

Operations Manager

Concept Engineering

Jan 2024 - Present (2 years 9 months)

Direct daily enterprise operations, championing governance policies, quality controls, and third-party risk management frameworks. Act as a strategic partner to business stakeholders, mitigating revenue loss through vendor due diligence and process improvement.

Amazon Development Centre India Pvt. Ltd. logoAL

Compliance Quality Analyst

Jan 2019 - Jan 2022 (3 years)

Executed rigorous quality audits and corporate investigation reviews, ensuring adherence to global AML, KYC, OFAC, FATCA, and Bank Secrecy Act frameworks. Analyzed large transaction datasets to uncover operational anomalies and risk indicators, and conducted root-cause analyses on data quality defects.

Amazon Development Centre India Pvt. Ltd. logoAL

Sanctions & Transaction Risk Specialist

Jan 2016 - Jan 2019 (3 years)

Served as a primary Subject Matter Expert on Enhanced Due Diligence (EDD), executing complex cross-border investigations and validating 2,127 high-risk accounts. Earned rapid promotion by serving as Site Captain, managing investigative output, and coordinating large-scale regulatory audit initiatives.

Education

Degrees, certifications, and relevant coursework

Manipal Academy of Higher Education logoME

Manipal Academy of Higher Education

Master of Business Administration, Operations Management

2024 -

Grade: 9.88 SGPA

Pursuing an MBA in Operations Management with a current SGPA of 9.88, expected to complete in 2026.

RM

Reva Institution of Technology and Management

Bachelor of Engineering, Mechanical Engineering

2012 - 2016

Completed a Bachelor of Mechanical Engineering from 2012 to 2016.

IS

ISO

ISO 27001 Lead Auditor, Information Security

Certified as an ISO 27001 Lead Auditor.

SS

Six Sigma

Six Sigma Green Belt, Process Improvement

Certified as a Six Sigma Green Belt.

PM

Project Management

Project Management Certification, Project Management

Certified in Project Management.

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