Shruthi User

I’m a Product Designer with 4+ years shipping end-to-end products in code alongside engineers and executives. I love turning complex, high-stakes problems into clear experiences through interaction design, design systems, and fast prototyping—especially in AI-native settings.

At the University of Michigan, I shipped a 30-screen orientation website used by ~10,000 incoming students yearly with >98% first-attempt completion. I coded solo in HTML, CSS, JavaScript, and GSAP and deployed directly to production, then owned the end-to-end first-time user experience for a B2B SaaS AI coaching platform spanning onboarding, assessments, and a results dashboard.

In startups and enterprise contexts, I built multimodal interactions for a seed-funded retail AI assistant, prototyped with founding engineers, and iterated rapidly under daily CXO feedback across 3 iterations and 20+ screens. I also delivered measurable outcomes like reducing phone usage while riding by 73% and growing rider satisfaction from 45% to 87%, and I shipped 0-to-1 booking experiences and production-ready dashboards across global offices.

I bring a product and research mindset, with experience that goes beyond UI—improving task success from 45% to 79% on a smart printer app serving 40,000+ employees, and driving booking conversion from 0% to 35% with 94% task completion on a temple ticketing platform designed for elderly users and low-connectivity networks. Now pursuing an M.S. in UX Research & Design, I aim to keep combining rigorous usability work with practical shipping so outcomes are both human-centered and measurable.