priya User
@priyauser11
Senior product designer crafting responsible AI experiences and scalable design systems.
United StatesWhat I'm looking for
I’m a Product Designer with 5+ years of experience designing end-to-end AI-powered enterprise B2B and B2C experiences that scale to 1B+ users globally. I translate complex user needs into clear interaction patterns, scalable experience frameworks, and polished design systems.
At Post Carbon Institute, I designed a data-heavy digital resource library (500+ downloads/month) and a 2,000+ member advocacy community using strong information architecture and scalable interaction patterns. I also redesigned a dashboard to personalize climate resources, events, and community content, and I established PCI’s first end-to-end design system using Claude Code with Figma MCP to streamline engineering handoff.
Previously at MakeMyTrip, I designed AI-powered personalization experiences used by 1B+ users across Southeast Asia, improving homepage personalization accuracy 3x and increasing engagement by 25%. I shipped B2B platforms and funnels—from a $20M+ incremental monthly revenue ad campaign management system to $12M/quater co-branded revenue—while mentoring designers and co-leading UXNow (800+ attendees).
Experience
Work history, roles, and key accomplishments
Senior Product Designer
Post Carbon Institute
Jan 2025 - Present (1 year 5 months)
• Shipped a production design system using Claude Code and Figma MCP, sending components straight to engineering.
• Pushed React components to prod via Cursor across 4 product surfaces, removing design-to-dev handoff.
• Repositioned the Crazy Town podcast for younger audiences.
• Built landing and event flow prototypes in Vercel, lifting engagement 30% and signups 25%.
• Evaluated 1,000+ AI-generated consumer interfaces against WCAG 2.2 AA and usability heuristics, producing structured critiques used to improve frontier model output on design quality.
• Surfaced recurring UI failure patterns and translated them into reusable evaluation rubrics, with written rationale to teach models the why behind good design.
Senior Product Designer
MakeMyTrip
Mar 2022 - Jul 2024 (2 years 4 months)
• Designed Myra AI conversational chat for 1B+ users, lifting feature adoption 40% through A/B-tested response flows.
• Owned a B2B campaign platform for 300+ brands, driving $20M+ monthly revenue in 8 weeks.
• Built a B2B2C brand-discovery funnel generating $12M quarterly revenue.
• Redesigned web signup flows, lifting signups 78% through funnel experimentation.
Product Designer
Emids Technologies
Jul 2020 - Feb 2022 (1 year 7 months)
• Designed a roaming-simulation tool for 30,000+ engineers, cutting testing time 99%.
• Built WBA deal builder and dashboard flows, simplifying IOT lifecycle complexity across 6 modules.
• Shipped T-Mobile and Verizon purchase journeys on a shared design system, lifting conversion.
• Led accessibility initiative, lifting WCAG AA score 38% to 90%.
Education
Degrees, certifications, and relevant coursework
California College of the Arts
Master in Human-Computer Interaction, Human-Computer Interaction
2024 - 2025
Activities and societies: Scholarship Award
Master in Human-Computer Interaction at California College of the Arts (Scholarship Award), completed from 2024 to 2025.
National Institute of Fashion Technology
Bachelor in Product Design, Product Design
2016 - 2020
Bachelor in Product Design at the National Institute of Fashion Technology from 2016 to 2020.
Availability
Location
United StatesAuthorized to work in
Website
priyachndra.comJob categories
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