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Alice Gates

@alicegates

Experienced IC product designer. I design intuitive experiences grounded in user data and built with intention, leveraging AI across the process.

United States

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What I'm looking for

Remote-only, highly communicative and collaborative team

My path to product design covered a lot of ground. Along the way, I studied management and international business, taught German, and worked as a civil defense litigation paralegal. Each experience sharpened my ability to think critically, communicate clearly, and connect with people, all of which informs how I approach design today.

For me, design is where logic, strategy, creativity, and problem-solving converge. I get to tackle interesting challenges that require systems-level thinking, and translate complex requirements into clear solutions to help users find success and businesses grow. I’m constantly learning new things, collaborating with brilliant people, and finding inspiration in unexpected places.

Outside of work, you’ll find me with a book or a boarding pass (often both), finishing a jigsaw puzzle, or enjoying long dinners and wine with friends. I call both Boston and Montana home, and love exploring Europe whenever I get the chance.

Experience

Work history, roles, and key accomplishments

Current

Senior Product Designer

Current

Klaviyo

Feb 2023 - Present (3 years 5 months)

Produce iterative designs and prototypes using v0, Cursor, and Claude
Work with stakeholders and leadership to make informed, strategic decisions and ensure solutions balance user needs and business goals
Own projects of all sizes: End-to-end new feature creation, full-scale redesigns, and user flow updates
Collaborate daily with engineers, product managers, content designers, and researchers

Customer Interviews User Needs Analysis Figma Cursor Claude Stakeholder Collaboration Rapid Prototyping End to End Feature Delivery User Flow Design QA Testing Usability

Product Designer

Klaviyo

May 2021 - Jan 2023 (1 year 8 months)

Redesigned our Help Center, Academy, and Live Training resources and platforms
Shipped significant enhancements to our in-app support experiences including support ticket submission, self-service solutions, and providing more seamless access to virtual assistance and live chat
Mentored fellow designers and led peer forums to foster team culture and encourage connection and collaboration

UX Redesign Help Center Design Academy Design Live Training UX In App Support UX Support Ticket Submission Self Service Solutions Virtual Assistant Live Chat Mentorship Peer Forums

Senior Product Designer

Voatz

Jan 2020 - May 2021 (1 year 4 months)

Led product design work for a mobile elections platform, creating responsive experiences across iOS, Android, and web. Performed heuristics evaluations, competitor research, and user testing to improve how the platform served users.

Mobile UI Design Responsive Design iOS Design Android Design Web Admin Dashboard User Testing Heuristic Evaluation Competitive Research

Product Designer

Voatz

Apr 2018 - Dec 2019 (1 year 8 months)

Served as the sole designer for a startup building the first-of-its-kind mobile elections platform, designing iOS and Android apps plus a web admin dashboard. Created landing pages, oversaw content design, drafted customer email communications, and collaborated with engineers and product managers to implement features.

Sole Design Ownership iOS Design Android Design Web Admin Dashboard Marketing Website Design Responsive Landing Pages Content Design Customer Email Communications Feature Implementation Collaboration

UX/UI Designer

Designation

Jun 2017 - Mar 2018 (9 months)

Designed custom UX/UI solutions in an agile environment with accelerated timelines. Conducted competitor research, created iterative mockups and prototypes, administered usability testing, and developed style guides for multiple products.

Agile UX UI Design Competitor Research Design Guidelines Iterative Mockups Prototyping Usability Testing Style Guide