Don Fils
@donfils
Senior product designer translating user behavior into scalable design systems and measurable outcomes.
What I'm looking for
I’m a Product Designer specializing in translating user behavior into scalable design systems. With 8+ years designing B2B and B2C experiences for teams including Change.org, Kiva, and ClassDojo, I focus on clarity, efficiency, and outcomes that hold up in the real world.
I validate design direction through data, maintain stakeholder alignment, and communicate complex decisions confidently across teams. I’ve designed 0–1 products with scrappy prototypes to prove the first useful value, and I’ve run optimization work using hypotheses and testing approaches like feature flags.
I’ve worked in the first design teams to integrate ChatGPT into production workflows, and I use AI as an accelerator—not a replacement for thinking. I leverage LLMs to speed research and synthesis, generate wireframes, explore edge cases, and stress-test user flows while keeping a user-centered focus.
Safety-critical products taught me to adapt rigor to the stakes: mistakes can be dangerous, not just frustrating. Whether I’m building agentic SaaS patterns or improving checkout and onboarding, my principle stays the same—tie decisions to real behavior and measurable outcomes, not assumptions.
Experience
Work history, roles, and key accomplishments
Sr. Product Designer
Fastbreak AI
Jan 2025 - Jan 2026 (1 year)
Designed an amateur sports scheduling application from the ground up, incorporating AI-first patterns to automate schedule creation, conflict resolution, and optimization. Streamlined organizer workflows by eliminating scheduling conflicts and reducing manual calendar coordination.
Sr. Product Designer
Safer School Solutions
Jan 2024 - Jan 2025 (1 year)
Led 0–1 product design for a K-12 behavioral threat assessment workflow, integrating data-driven insights with async documentation to help staff assess and respond to concerns. Optimized school security assessment UI and compliance documentation flows to reduce friction and improve completion efficiency.
Sr. Product Designer
Fils & Friends
Jan 2024 - Jan 2025 (1 year)
Redesigned e-commerce checkout and UI systems to reduce purchase friction and improve user confidence, including streamlined checkout patterns for supplement brands. Built 0–1 premium e-commerce UI/UX and design systems that balance brand storytelling with conversion-focused usability.
Sr. Product Designer
Niftic Agency
Jan 2022 - Jan 2023 (1 year)
Integrated early ChatGPT functionality into Change.org petition creation to guide users through writing and improve petition completion outcomes for users who struggled to finish. Optimized Kiva donation checkout by clarifying its zero-fee model, redesigned a municipal services website to improve navigation and accessibility, and proposed privacy-first classroom photo sharing UI for ClassDojo.
Education
Degrees, certifications, and relevant coursework
Palm Beach State College
Design and Branding
2011 - 2014
Completed studies at Palm Beach State College with a reinforced foundation in design and branding principles.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Website
filsandfriends.comPortfolio
filsandfriends.comSalary expectations
Social media
Job categories
Skills
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