Looking for a job

SHREYAS GOWDRU

@shreyasgowdru

Customer support professional at Udupi Sambhrama & Swati, handling customer inquiries, order processing, and service issue resolution.

India

Message

What I'm looking for

I'm seeking a full-time remote role on a US night shift or 24/7 rotational schedule, where I can support customers and help manage orders and operations.

At Udupi Sambhrama & Swati, I handle customer inquiries, process orders, and resolve service issues in a fast-paced environment. I also manage POS and cashier systems, cash drawer balancing, and inventory updates.

I address customer feedback and complaints in real time, and coordinate team tasks to maintain operational guidelines and service standards.

Through freelance and independent projects, I assisted small businesses with data entry and inventory catalog updates. I also managed online customer inquiries, drafted email responses, and tested websites and applications, reporting bugs and usability feedback.

Experience

Work history, roles, and key accomplishments

Current

Assistant Manager & Service Captain

Current

Udupi Sambhrama & Swati

Jan 2024 - Present (2 years 9 months)

Handled daily customer inquiries, order processing, and resolution of service issues in a fast-paced environment. Managed POS/cashier systems, cash drawer balancing, and inventory updates with 100% accuracy.

Customer Support Order Processing POS systems Cash Handling Inventory Management Team Coordination Problem Solving Time Management

Customer Operations Specialist

Freelance & Independent Projects

Jan 2023 - Dec 2024 (1 year 11 months)

Assisted small businesses with digital data entry, inventory catalog updating, and spreadsheet management. Drafted professional email responses and managed online customer inquiries with fast response times.

Data Entry Inventory Management Spreadsheets Email Communication Customer Support UI Testing Bug Reporting