MYMamta Yadav
@mamtayadav
Detail-oriented customer support and data specialist seeking WFH non-voice roles.
IndiaWhat I'm looking for
I am a detail-oriented and reliable professional with over 6 years of experience in customer support, data handling, administration, and coordination roles. I focus on accuracy and consistency while managing back-office operations, reporting, and customer communications.
In prior roles I maintained employee and sales records in Excel, coordinated schedules for sales, installation and service, handled customer queries and follow-ups, and conducted security audits and monitoring. I have practical experience with email and chat support, basic CRM usage, and time-sensitive documentation tasks.
I hold certifications in MS Office, Tally ERP 9, and DTP, and I am seeking a work-from-home non-voice position where I can apply my Excel, data management, and customer-handling strengths to deliver reliable, accurate results.
Experience
Work history, roles, and key accomplishments
Assistant Store Manager
Pure Lite Water Purification
Jun 2020 - Jan 2022 (1 year 7 months)
Managed employee records and operational data in Excel, coordinated sales, installations and service schedules, and handled customer queries to ensure timely follow-ups and accurate reporting.
Security / Loss Prevention Associate
Metro Cash & Carry
Mar 2018 - Feb 2020 (1 year 11 months)
Monitored CCTV and performed daily audits to prevent theft, ensuring customer and asset safety while maintaining loss prevention procedures.
Sales Executive
Infinity Gold
Aug 2017 - Feb 2018 (6 months)
Handled walk-in enquiries and customer calls, maintained sales and customer data, and supported sales operations to drive conversions.
Teaching Assistant
My Classroom Coaching Classes
Jun 2015 - Jul 2017 (2 years 1 month)
Taught students from Jr. KG to 8th standard and managed student and parent coordination to support classroom administration and learning outcomes.
Education
Degrees, certifications, and relevant coursework
Unknown Institution (B.Ed)
Bachelor of Education, Education
Grade: 60%
Completed Bachelor of Education with 60% marks in 2021.
Unknown Institution (B.A)
Bachelor of Arts, Arts
Grade: 59%
Completed Bachelor of Arts with 59% marks in 2018.
Unknown Institution (HSC)
Higher Secondary Certificate, Secondary Education
Grade: 62%
Completed Higher Secondary Certificate with 62% marks in 2015.
Unknown Institution (SSC)
Secondary School Certificate, Secondary Education
Grade: 62%
Completed Secondary School Certificate with 62% marks in 2013.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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