Shreya Raoo

Analysed customer buying patterns and engaged directly with customers to inform product combinations and floor presentation, contributing to a £200K+ uplift in store profit.

Managed end-to-end case handling for new business, renewals, and alterations, liaising with providers to compare cover and negotiate outcomes, personally closing 5 policies. Generated referral-based leads and maintained audit-ready records to FCA standard.

Helped build a growing startup from an early stage, negotiating with suppliers and stockists, managing cross-border shipping and duties compliance, and making decisions in a fast-moving, ambiguous environment.

Handled 100+ client conversations daily in a high-volume environment while compiling daily sales and stock reporting for management.

Sourced and progressed new client opportunities across property developers and real estate businesses, using CRM to track prospects and deal stages, and built client-facing pitch materials that supported deals worth £1,000,000.

Reviewed client accounts against IFRS standards, reducing reporting errors by 10 percent and identifying £4,000 in annual cost inefficiencies.

MSc in Global Finance from Coventry University, London Campus, completed between May 2023 and January 2025.

Bachelor of Commerce from St Aloysius College, India, completed between May 2018 and August 2021.