Seeking a growth-focused role in CRM and Marketing Automation where I can leverage my 20 months of multi-channel campaign experience and contribute to business growth through targeted outreach.
Looking for a job
Shraddha Singh
@shraddhasingh
CRM & Marketing Automation Executive | WhatsApp, SMS & Email Campaigns | WATI, Gupshup, Netcore | 20 Months Experience
IndiaWhat I'm looking for
CRM & Marketing Automation Executive with 20 months
of experience managing high-volume multi-channel
campaigns for 10+ clients in the EdTech industry.
Daily operations:
- 1,00,000+ contacts via SMS (Twispire)
- 30,000-40,000 contacts via WhatsApp (WATI, Xircls)
- Email campaigns via Gupshup & Netcore
Core skills: CRM automation, WhatsApp chatbot
creation, workflow setup, MIS reporting and
campaign performance tracking.
Open to remote marketing automation and CRM
operations roles globally.
Experience
Work history, roles, and key accomplishments
Current
CRM & Marketing Automation Executive
CTPL.io
Sep 2024 - Present (1 year 9 months)
Managed daily SMS campaigns for 10+ clients using
Twispire, reaching 1,00,000+ contacts/day. Executed
WhatsApp campaigns on WATI and Xircls targeting
30,000-40,000 contacts/day. Ran email campaigns on Gupshup and Netcore tracking open rates and CTR.
Configured CRM automation workflows and schedulers. Created MIS reports and Excel dashboards tracking campaign KPIs for 10+ clients.
Education
Degrees, certifications, and relevant coursework
Bareilly college, Bareilly
BCA, Computer Application
2020 - 2023
Grade: 7
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
IndiaAuthorized to work in
Salary expectations
10k-15k USD
Social media
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