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Shonna Days

@shonnadays

Compassionate concierge and activity aide delivering comfort through strong communication.

United States
Message

What I'm looking for

I’m seeking a position where I can use my excellent communication skills and problem-solving to bring comfort and kindness to residents and clients, supported by strong customer service and a vibrant, dependable work style.

I’m a dedicated, compassionate worker who brings comfort and kindness to every workplace. I enjoy working with all people, and I’m motivated by the chance to share my vibrant personality and strong communication skills to support residents and clients.

In my current role as a Concierge/Activity Aide at Church of Christ assisted living, I manage incoming phone calls and emails, respond to inquiries, and coordinate visits and interviews with smooth scheduling logistics. I handle monetary transactions for resident lunch purchases, greet visitors with sign-in/sign-out procedures, and provide social interaction and companionship. I also maintain accurate records and paperwork related to resident care and health services.

Previously, I led engaging Activity Aide work including planning and coordinating weekly activity schedules and developing individualized attention for isolated residents. As a Taxi Driver with Detroit Cab Company, I transported passengers safely, maintained a clean and organized vehicle, and handled real-time problem solving in heavy traffic. I also served as a Membership Advisor at JAX KAR WASH, where I greeted customers, managed cashier duties, and processed membership sign-ups to drive loyalty and sales growth.

Experience

Work history, roles, and key accomplishments

CL
Current

Activity Aide/Concierge

Church of Christ Assisted Living

Mar 2025 - Present (1 year 4 months)

Managed incoming calls and emails, coordinated visits and interviews, and handled resident lunch monetary transactions. Provided visitor support, social interaction and companionship, and led resident activity scheduling with individualized attention and holiday-themed events.

DC

Taxi Driver

Detroit Cab Company

Sep 2023 - Mar 2025 (1 year 6 months)

Safely transported passengers to their destinations while interacting with diverse riders. Maintained a clean, organized vehicle and adapted to heavy traffic and construction through problem-solving and strong communication.

Education

Degrees, certifications, and relevant coursework

HS

High School

High School Diploma, Communication and Media Arts

Completed high school education in Communication and Media Arts, graduating in 2020.

Tech stack

Software and tools used professionally

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