Shonna Days
@shonnadays
Compassionate concierge and activity aide delivering comfort through strong communication.
What I'm looking for
I’m a dedicated, compassionate worker who brings comfort and kindness to every workplace. I enjoy working with all people, and I’m motivated by the chance to share my vibrant personality and strong communication skills to support residents and clients.
In my current role as a Concierge/Activity Aide at Church of Christ assisted living, I manage incoming phone calls and emails, respond to inquiries, and coordinate visits and interviews with smooth scheduling logistics. I handle monetary transactions for resident lunch purchases, greet visitors with sign-in/sign-out procedures, and provide social interaction and companionship. I also maintain accurate records and paperwork related to resident care and health services.
Previously, I led engaging Activity Aide work including planning and coordinating weekly activity schedules and developing individualized attention for isolated residents. As a Taxi Driver with Detroit Cab Company, I transported passengers safely, maintained a clean and organized vehicle, and handled real-time problem solving in heavy traffic. I also served as a Membership Advisor at JAX KAR WASH, where I greeted customers, managed cashier duties, and processed membership sign-ups to drive loyalty and sales growth.
Experience
Work history, roles, and key accomplishments
Activity Aide/Concierge
Church of Christ Assisted Living
Mar 2025 - Present (1 year 4 months)
Managed incoming calls and emails, coordinated visits and interviews, and handled resident lunch monetary transactions. Provided visitor support, social interaction and companionship, and led resident activity scheduling with individualized attention and holiday-themed events.
Taxi Driver
Detroit Cab Company
Sep 2023 - Mar 2025 (1 year 6 months)
Safely transported passengers to their destinations while interacting with diverse riders. Maintained a clean, organized vehicle and adapted to heavy traffic and construction through problem-solving and strong communication.
Membership Advisor
Jax Kar Wash
Jan 2022 - Oct 2023 (1 year 9 months)
Greeted customers and provided exceptional customer service to support loyalty and satisfaction. Managed cashier duties and processed membership sign-ups to drive sales growth.
Education
Degrees, certifications, and relevant coursework
High School
High School Diploma, Communication and Media Arts
Completed high school education in Communication and Media Arts, graduating in 2020.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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