Open to opportunities

Shoba Vikram

@shobavikram

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Experienced Delivery Management Executive with a focus on application delivery.

India

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What I'm looking for

I am looking for a role that fosters innovation and allows for impactful client engagement.

I am a seasoned Delivery Management Executive with over 10 years of experience in the financial services sector. My expertise lies in driving application delivery, cloud migration, and modernization programs. I have a proven track record of managing complex projects and delivering results that exceed client expectations. My strong leadership skills and ability to build high-performance teams have enabled me to successfully lead mission-critical projects across various domains, including insurance and banking.

Throughout my career, I have demonstrated a commitment to excellence in client relationship management and stakeholder engagement. I have successfully turned around troubled projects, optimized costs, and ensured 100% compliance with SLAs and KPIs. My ability to collaborate with multi-functional teams and influence key stakeholders has been instrumental in driving business growth and delivering innovative solutions. I am passionate about mentoring and developing talent, fostering a culture of trust and collaboration within my teams.

Experience

Work history, roles, and key accomplishments

Current

Director - Delivery

Current

Turing

Jun 2024 - Present (1 year 2 months)

Currently serving as Engagement cum Delivery Head, overseeing P&L, global delivery strategy, and organizational transformation for key clients like Pepsico and Hotstar. Responsible for client relationship management, pre-sales, business development, and driving enterprise Agile and Cloud adoption.

P L Ownership Client Relationship Management Pre Sales Business Development Operations Management Cloud Adoption

DU Lead - Director

Accenture

Jun 2022 - Dec 2024 (2 years 6 months)

Managed delivery for large US/European customers, generating $65 million USD revenue with a team of up to 400 members over a 5-year contract. Achieved 20% business growth through application modernization and ensured 100% resource utilization and financial targets were met.

Delivery Management Client Relationship Management Financial Management Business Growth Stakeholder Management Project Planning

Associate Director

HCL Software Technologies

Jul 2020 - Jun 2022 (1 year 11 months)

Served as Engagement cum Delivery Manager, acting as a single point of contact for clients and analyzing business and financial data for potential opportunities. Managed multiple parallel project executions, identified upselling opportunities, and monitored project performance.

Engagement Manager Delivery Management Business Analysis Upselling Partner Competency Assessment

Director

Kony Inc / Temenos

Jan 2013 - Jun 2020 (7 years 5 months)

Held a Director position, overseeing various aspects of project delivery and client engagement. Managed customer accounts and projects for major clients including Nippon Life Insurance, SoftBank, and Amway Global.

Project Delivery Client Engagement Account Management Business Development Partner Workshops Proposal Development Team Leadership

Project Manager

Computer Science Corporation

Nov 2006 - Dec 2011 (5 years 1 month)

Headed project delivery coordination and management for all concurrent projects, serving as the single point of contact for delivery-related communication. Reviewed and negotiated proposals with clients, and managed diverse teams and technologies.