Erika RutschER
Open to opportunities

Erika Rutsch

@erikarutsch

Detail-oriented professional with strong communication skills in German and English.

Hungary

What I'm looking for

I am looking for a role that values communication and offers growth opportunities.

With over a decade of experience in various roles, I have developed a strong foundation in customer service and production management. Currently, I work at POS Service Group, where I handle order recording and manage customer complaints in both German and English. My ability to communicate effectively has been key in ensuring customer satisfaction.

Previously, I worked at Binder GmbH and Eckerle Automotive GmbH, where I honed my skills in production control and quality assurance. My educational background in secretarial studies has equipped me with excellent typing and computer skills, allowing me to adapt quickly to new technologies and processes. I am passionate about continuous learning and strive to improve my skills further.

Experience

Work history, roles, and key accomplishments

PG
Current

Customer Service Representative

POS Service Group

Oct 2018 - Present (6 years 8 months)

Currently handling customer orders and complaints in both German and English. Responsible for written communication with customers, ensuring clarity and satisfaction.

Education

Degrees, certifications, and relevant coursework

MM

Montenuovo Nándor Middleschol

Secretary, Secretarial Studies

2006 - 2008

Studied Secretary skills at Montenuovo Nándor Middleschol, focusing on administrative skills and communication.

MM

Montenuovo Nándor Middleschool

Graduation, General Studies

2002 - 2006

Graduated from Montenuovo Nándor Middleschool with a focus on various subjects including Marketing, Typing, Computer Skills, Communication, and Law.

Tech stack

Software and tools used professionally

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Erika Rutsch - Customer Service Representative - POS Service Group | Himalayas