ERErika Rutsch
@erikarutsch
Detail-oriented professional with strong communication skills in German and English.
HungaryWhat I'm looking for
With over a decade of experience in various roles, I have developed a strong foundation in customer service and production management. Currently, I work at POS Service Group, where I handle order recording and manage customer complaints in both German and English. My ability to communicate effectively has been key in ensuring customer satisfaction.
Previously, I worked at Binder GmbH and Eckerle Automotive GmbH, where I honed my skills in production control and quality assurance. My educational background in secretarial studies has equipped me with excellent typing and computer skills, allowing me to adapt quickly to new technologies and processes. I am passionate about continuous learning and strive to improve my skills further.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
POS Service Group
Oct 2018 - Present (6 years 8 months)
Currently handling customer orders and complaints in both German and English. Responsible for written communication with customers, ensuring clarity and satisfaction.
Factory Worker
Binder GmbH
Sep 2013 - May 2018 (4 years 8 months)
Worked in two factories focusing on auto window control. Responsibilities included production tasks and quality control.
Production Operator
Eckerle Automotive GmbH
May 2010 - Aug 2013 (3 years 3 months)
Involved in the production and control of automotive parts, ensuring quality and efficiency in manufacturing.
Secretary
Stockmans GmbH
Nov 2008 - Feb 2009 (3 months)
Performed secretarial duties including payroll management and typing tasks, utilizing both German and English languages.
Education
Degrees, certifications, and relevant coursework
Montenuovo Nándor Middleschol
Secretary, Secretarial Studies
2006 - 2008
Studied Secretary skills at Montenuovo Nándor Middleschol, focusing on administrative skills and communication.
Montenuovo Nándor Middleschool
Graduation, General Studies
2002 - 2006
Graduated from Montenuovo Nándor Middleschool with a focus on various subjects including Marketing, Typing, Computer Skills, Communication, and Law.
Availability
Location
HungaryAuthorized to work in
Job categories
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