SVShivani Verma
@shivaniverma2
Dedicated Optical Assistant with expertise in patient care and testing.
CanadaWhat I'm looking for
I am a dedicated and detail-oriented Optical Assistant with a strong background in visual field testing, patient care, and OHIP billing. My experience includes performing advanced diagnostic tests and utilizing Visual Eyes software for efficient clinic management. I am passionate about providing exceptional eye care services and educating patients on their treatment options.
Currently, I work at Mount Joy Eye Care, where I have honed my skills in administering advanced optometric treatments such as MiBo and ZEST. My commitment to compliance with PHIPA, HPPA, and PHA regulations ensures that I maintain the highest standards of patient care. I thrive in dynamic environments and am eager to contribute my technical skills and organizational abilities to a progressive optical practice.
Experience
Work history, roles, and key accomplishments
Optical Assistant
Mount Joy Eye Care
Nov 2024 - Present (7 months)
Performed advanced diagnostic tests including Visual Field assessments and administered specialized treatments like MiBo and ZEST for comprehensive eye care. Utilized Visual Eyes software for patient record management, scheduling, and inventory tracking, while also managing OHIP billing and insurance claims with accuracy.
Optical Assistant
Mount Joy Eye Care
Nov 2024 - Present (7 months)
Performed advanced diagnostic tests, including Visual Field assessments, to aid in comprehensive eye care. Proficiently utilized Visual Eyes software for patient record management, scheduling, and inventory tracking, while also administering specialized treatments like MiBo and ZEST for ocular health.
Customer Service Representative
Loblaws Companies Limited
Jan 2023 - Present (2 years 5 months)
Delivered outstanding customer service by addressing inquiries, resolving issues, and ensuring a positive shopping experience for a diverse clientele. Managed transactions, maintained accurate records, and conducted inventory management tasks, contributing to overall store success and customer satisfaction.
Customer Service Representative
Loblaws Companies Limited
Jan 2023 - Present (2 years 5 months)
Delivered outstanding customer service by addressing inquiries, resolving issues, and ensuring a positive shopping experience for a diverse clientele. Managed transactions and maintained accurate records while also conducting inventory management tasks, including restocking shelves and monitoring levels.
Education
Degrees, certifications, and relevant coursework
Punjab Agricultural University
Bachelor’s of Science, Science
Details about the Bachelor of Science degree are not provided in the resume. This degree was obtained from Punjab Agricultural University.
Northern College
Healthcare Management, Healthcare Management
Details about the Healthcare Management program are not provided in the resume. This program was completed at Northern College.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Job categories
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