Shivani Jain
@shivanijain5
I improve business operations through data, vendor management, and process optimization.
IndiaWhat I'm looking for
I've managed pan-India consumer durables operations at IDFC First Bank, owning MIS reporting and portfolio performance across 50,000+ accounts, 8–9 collection vendors, and 110+ field agents. My behavioural segmentation framework improved collection efficiency by 30% and grew monthly collections from Rs.55 Lakhs to Rs.1.3 Cr.
At First Flight Trading, I run end-to-end B2B operations, from supplier research and procurement to client delivery and after-sales support. I use structured analysis, market research, and process improvement to make operations more efficient and competitive.
Experience
Work history, roles, and key accomplishments
Founder – Business Operations & Vendor Management
First Flight Trading
Oct 2025 - Present (11 months)
Founded and managed end-to-end business operations for a B2B trading venture, including vendor research, procurement, customer management, and process improvement.
Education
Degrees, certifications, and relevant coursework
Mukesh Patel School of Technology, Management & Engineering
Bachelor of Technology, Chemical Engineering
Grade: 3.17/4
B.Tech in Chemical Engineering from Mukesh Patel School of Technology, Management & Engineering, NMIMS with a GPA of 3.17/4.
Narsee Monjee Institute of Management Studies
Master of Business Administration, Operations & Supply Chain Management
Grade: 3.17/4
MBA in Operations & Supply Chain Management from NMIMS Mumbai with a GPA of 3.17/4.
Availability
Location
IndiaAuthorized to work in
Job categories
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