
shivangi srivastava
@shivangisrivastava1
I deliver Life & Annuity insurance products, integrations, and defect resolution across global markets.
What I'm looking for
I've delivered Life & Annuity insurance products, integrations, and defect resolution across US, European, African, and Indian markets for Sapiens, Majesco, Aegon Life, and SBI Life Insurance.
At Sapiens, I support First National Bank and Euro Life projects, managing production defects and serving as Product Owner to prioritize work by business impact, urgency, and release priorities.
At Majesco, I partnered with MetLife US and led requirements, feasibility analysis, development, testing, and delivery across Underwriting, Enrollment, Amendment, Endorsement, and Billing modules in Majesco PAS.
Previously at Aegon Life and SBI Life, I owned partner integrations, managed Scrum backlogs and UAT, helped launch paperless CRM capabilities, and used customer feedback to improve servicing and claims experiences.
Experience
Work history, roles, and key accomplishments
Senior Business Analyst
Sapiens
Sep 2025 - Present (1 year)
Worked across two Life & Annuity projects, managing production defect analysis, prioritization, and resolution. Served as Product Owner for Euro Life, coordinating team efforts and stakeholder communication.
Lead Business Analyst
Majesco
Aug 2022 - Sep 2025 (3 years 1 month)
Acted as key liaison between MetLife US and internal teams, leading requirement gathering and product analysis for Life & Annuity enhancements. Guided development teams across multiple modules within Majesco PAS.
Senior Business Analyst
Aegon Life
Jul 2021 - Aug 2022 (1 year 1 month)
Owned end-to-end partner integration projects, from requirement gathering to production go-live. Managed Agile projects in JIRA and acted as Product Owner within the Scrum team.
Manager – Customer Relationship & Projects
SBI Life Insurance
May 2016 - Jul 2021 (5 years 2 months)
Served as key tester for new insurance products and worked as Business Analyst for policy servicing and CRM Next. Managed policy servicing and mis-selling complaints across four regions and led CRM Next paperless module introduction.
Education
Degrees, certifications, and relevant coursework
National Insurance Academy (NIA)
Master of Business Administration, Insurance and Risk Management
2014 - 2016
MBA in Insurance and Risk Management from National Insurance Academy, Pune.
Ramjas College, Delhi University
Bachelor of Arts, Economics
2010 - 2013
Bachelor of Arts in Economics (Honors) from Ramjas College, Delhi University.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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