Shi Va

Responsible for all aspects related to insurance claims to maximize revenue streams, ensuring each patient’s medical information is accurate and up to date, preparing bills and invoices, and posting payments.

Focused on COVID-19 claims creation, reviewing and correcting claims data, claims submission, and updating patient demographics and verification of benefits.

Prepared, reviewed, and transmitted claims, followed up on unpaid claims, checked insurance payments for accuracy, and posted payments.

Generated revenue by making payment arrangements, collecting delinquent accounts, and verifying billing data accuracy.

Handled inbound calls for US medical insurance, verified claims and benefits, resolved customer issues, and escalated issues as needed.