At EXL Analytics, where I’m the analytics partner for Visa card payments and financial services, I diagnose payment failures across transaction datasets and turn root-cause analysis into ROI-ranked recommendations for Product and Operations.
I reconciled finance-system transaction data into a governed source of truth for a 2,400+ merchant portfolio and rebuilt monitoring that cut false positives by ~90%. I also created self-serve SQL and Tableau dashboards adopted as a shared analytical standard.
I automate recurring reporting with Python, write executive narratives, and document monitoring processes so teammates can run investigations consistently. Before EXL Analytics, I defined early product KPIs at KAWASPACE and turned beta-user data into recommendations for its first major UX iteration.
