SNShirah Nakabuye
@shirahnakabuye
Caregiver and customer-service professional skilled in people-focused roles.
UgandaWhat I'm looking for
I am a hardworking caregiver and customer-service professional with a Bachelor’s in Applied Physics and several years' hands-on experience across caregiving, reception, secretarial and customer-service roles. I have developed strong time management, communication, public-relations and team-leading abilities while working under pressure and supporting diverse clients.
My work in Uganda and Saudi Arabia taught me client empathy, conflict de-escalation, and operational support—helping with sales follow-up, reception duties, and office administration. I am scholarship-trained, pursuing further study, and eager to apply my people-first mindset and practical skills to roles that value reliability and excellent customer care.
Experience
Work history, roles, and key accomplishments
Care Giver
Jansool | Medinah Alula
Jun 2022 - Jul 2025 (3 years 1 month)
Provided long-term caregiving services, improving patient well-being and managing challenging behaviors while working under pressure across diverse public-relations scenarios.
Receptionist
Sanitation System Uganda
Jul 2020 - Feb 2021 (7 months)
Served as front-line receptionist handling diverse customer interactions, enhancing communication, customer handling, and punctuality for company representation.
Secretary
Janine Services Limited
Oct 2019 - Aug 2020 (10 months)
Managed administrative and customer-facing duties, improving customer care and decision-making while supporting team coordination and time management.
Delivered customer support via phone and in-person, improving customer satisfaction through empathetic communication and consistently professional service.
Sales and Review Officer
Pride Logistics
Apr 2014 - Dec 2016 (2 years 8 months)
Managed loan client outreach, reviewed applications and conducted payment reminders, contributing to portfolio recovery and client acquisition.
Education
Degrees, certifications, and relevant coursework
Islamic University in Uganda
Bachelor of Science, Applied Physics
2022 -
Pursuing a Bachelor in Applied Physics since November 2022.
Ubuntu Hill School
Certificate, Physics and Mathematics
2017 - 2019
Grade: 12 points
Completed a certificate program focused on Physics and Mathematics, obtaining 12 points.
Ubuntu Hill School
UCE Certificate, Physics and Mathematics
2014 - 2017
Grade: 24 points
Completed UCE studies in Physics and Mathematics, obtaining 24 points.
Availability
Location
UgandaAuthorized to work in
Job categories
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