Shimin Chen
@shiminchen
Product operations professional specializing in community growth and content marketing.
What I'm looking for
I am a product operations professional with experience driving community growth and cross-platform content strategies at Tencent Cloud. My background combines a Master’s in Digital Culture & Society from King's College London with a technical undergraduate degree in Electronic Information Engineering.
At Tencent I led end-to-end community operations, growing the user base by 80,000+ and surpassing 200,000 total users, increasing conversion rates (28% growth) and raising monthly active rate to 37% during my tenure; I also helped drive GMV over 2M RMB during a major promotion. I have created social media account matrices and produced 10+ viral posts with 700,000+ total exposures.
I have hands-on experience in brand marketing, campaign data analysis, client relations, and media production from internships at Xiaohongshu and other companies, and I use tools such as Figma, Photoshop, Adobe Premiere, CapCut, HTML/CSS, and C/C++. I am motivated to apply my skills to drive engagement and measurable platform growth.
Experience
Work history, roles, and key accomplishments
Product Operations Manager
Tencent
Mar 2025 - Nov 2025 (8 months)
Led community operations and content marketing for Tencent Cloud, growing community users by 80,000+ to 200,000+, driving 2M+ RMB GMV during 618 and improving conversion and monthly active rates by double-digit percentages.
Commercial Client Development Intern
Xiaohongshu
Sep 2024 - Dec 2024 (3 months)
Supported FMCG client advertising and budget analysis, assisted with 1M RMB channel ROI comparisons and optimized multi-channel campaign performance for key clients.
Social Media Operations Intern
Zhibai Cangcang
Aug 2022 - Nov 2022 (3 months)
Managed Xiaohongshu and WeChat content operations, produced 100+ short videos and 50+ product advertising plans, growing account followers to 20,000+ through targeted content and production.
Education
Degrees, certifications, and relevant coursework
King's College London
Master of Arts, Digital Culture & Society
2023 - 2024
Completed Master of Arts in Digital Culture & Society with core modules in Web Technologies, Virtual Reality, Data Visualization, and Digital Media/Digital Marketing.
Xiamen University
Bachelor of Science (Hons), Electrical & Electronics Engineering
2019 - 2023
Grade: 3.29 / 4.0
Earned Bachelor of Science (Hons) in Electrical & Electronics Engineering with coursework in Electrical Engineering, Communication Systems, and Computer Vision and Robotics; graduated with a CGPA of 3.29/4.0.
Availability
Location
Authorized to work in
Job categories
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