Open to opportunities

shikha Waingankar

@shikhawaingankar

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Experienced Salesforce QA leader driving reliable, high-quality releases.

Canada

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What I'm looking for

I seek a senior QA or Salesforce test leadership role where I can lead teams, improve QA processes, coordinate environments, and ensure high-quality Salesforce releases within collaborative, Agile-focused organizations.

I am a seasoned Salesforce Test Lead with over 19 years in QA and more than 7 years focused on Salesforce (Sales Cloud, Service Cloud, CPQ, Experience Cloud), delivering robust test strategies and defect-free releases.

I have hands-on expertise in test script development, execution, defect management, environment coordination, and tools such as SPIRA, JIRA, HP ALM and Postman, working across Agile and Waterfall projects.

I have led and mentored QA teams, coordinated with developers, admins and release managers, validated hundreds of Salesforce artifacts (email templates, portals, CPQ) and consistently ensured traceability from requirements to test cases.

I hold certifications including Salesforce Administrator, Salesforce AI Associate and ISTQB, and I prioritize clear communication, risk mitigation, and continuous improvement to improve delivery quality and efficiency.

Experience

Work history, roles, and key accomplishments

Salesforce Test Lead

Rogers

Mar 2021 - Aug 2025 (4 years 5 months)

Developed and executed detailed test scripts for Salesforce workflows, CPQ, DocuSign and rebranded portals; executed SIT, regression and UAT ensuring traceability of requirements to test cases and validated 400+ email templates and artifacts.

Salesforce Testing CPQ Jira UAT Regression Testing Environment Management

Agile Test Lead

Nova Scotia Power

May 2019 - Dec 2020 (1 year 7 months)

Managed testing operations for an 11-person team covering system integration, regression, E2E and UAT for the AMI project; delivered daily progress reports and improved test estimations and risk mitigation.

Test Management Team Leadership SIT UAT Regression Testing Risk Mitigation Test Planning

Salesforce Test Lead

SaskTel

Dec 2017 - Feb 2019 (1 year 2 months)

Led requirements analysis and testing for Salesforce Lead-to-Order implementation, creating and validating functional requirements for SalesCloud and CPQ and coordinating SIT/UAT and business sign-offs.

CPQ UAT SIT

Associate Project Manager

IBM

Feb 2010 - Aug 2017 (7 years 6 months)

Managed business analysis and QA initiatives for healthcare and insurance clients, leading stakeholder engagement, test planning and defect triage to improve delivery efficiency and reduce testing cycles.

Business Analysis Test Planning Defect Triage Stakeholder Management Process Improvement Incident Management