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Soula Doufas

@souladoufas

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Experienced Quality Assurance Analyst with a passion for software testing.

Canada

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What I'm looking for

I am looking for a role that values quality and fosters collaboration, with opportunities for mentorship and growth.

With over 25 years of experience as a Quality Assurance Analyst, I have honed my skills in software testing across various industries, including retail, medical, and security. My journey has been marked by leadership roles where I successfully mentored QA teams and implemented effective testing methodologies. I am recognized for my meticulous attention to detail and my ability to collaborate cross-functionally to deliver high-quality software solutions.

Currently, I lead QA efforts for web applications used by professional sports leagues, focusing on electronic medical records. My expertise includes manual functional testing, regression, integration, and API testing using tools like Postman. I am adept at creating detailed test plans, logging defects in Jira and Azure DevOps, and participating in agile ceremonies to ensure seamless project execution. My commitment to quality and continuous improvement drives me to mentor and train QA teams globally, fostering an environment of learning and excellence.

Experience

Work history, roles, and key accomplishments

Current

QA Lead

Current

Athlete RMS

Oct 2019 - Present (5 years 8 months)

Led QA efforts for web applications used by professional sports leagues for electronic medical records. Conducted manual functional, regression, integration, and API testing (Postman), and mobile testing on iOS.

Manual Testing Regression Testing API Testing Mobile Testing Jira Azure DevOps SQL Agile Confluence

Senior QA Analyst, Audit and Operations Management

Aptos

Jun 2013 - Mar 2018 (4 years 9 months)

Designed test plans in Microsoft Test Manager for Sales Audit and reporting functionalities. Executed Build Verification Test Plans in SQL & Oracle for every release, and troubleshot client-specific issues.

Test Planning Test Manager SQL Oracle Database Management I Service TFS

Senior QA Analyst, Warehouse Management & CRDM

Aptos

Jun 2013 - Mar 2018 (4 years 9 months)

Executed end-to-end testing for warehouse management systems, including scanners and mobile devices. Tested Customer Relational Data Management functionalities and integration, and wrote and updated test cases.

End To End Testing Warehouse Management Systems Integration Testing Test Management MS SQL Server Jira SharePoint)Agile

QA Analyst / QA Lead

Raymark

Sep 2002 - May 2013 (10 years 8 months)

Tested POS, CRM (iPad/web), and E-commerce applications, performing functional, regression, and database testing using MS SQL Server. Managed remote QA teams and logged defects using CCM and Jira.

POS Testing Functional Testing Regression Testing MS SQL Server Jira Team Leadership

QA Analyst

C3 Gateways

Apr 2002 - Sep 2002 (5 months)

Led QA efforts for real-time interactive management tools, implementing Buggit and Test Case Manager tools. Tested cross-platform communication tools including audio, video, and chat functionalities.

QA Management Real Time Systems Test Manager Audio Video Chat Testing

QA Analyst / Team Lead

Gemplus

Nov 2000 - Jan 2002 (1 year 2 months)

Created test plans and executed tests for smart card and biometric systems, performing security testing including SSL, encryption/decryption, and digital certificates. Managed team testers and prepared validation and status reports.

Test Planning Smart Card Systems Security Testing SSL Encryption Team Management