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Bhanu Priya

@bhanupriya1

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Results-driven quality assurance professional with over 13 years of experience.

Canada

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What I'm looking for

I am looking for a role that values quality and collaboration, offering opportunities for growth and innovation.

I am a results-driven quality assurance professional with over 13 years of experience ensuring product integrity and compliance. My expertise lies in fostering team collaboration and adapting to changing needs, which has been instrumental in executing testing protocols and maintaining rigorous quality standards across various domains, including telecom and retail.

Throughout my career, I have proven my capabilities as a QA and UAT lead, successfully managing and coordinating multiple teams to ensure testing is completed successfully and meets business requirements. I am technically sound in SaaS and subscription models, with hands-on experience in the ServiceNow platform, including Agent workspace and Mobile Testing. My commitment to continuous improvement initiatives has allowed me to enhance testing methodologies and processes, ensuring high-quality deliverables.

My journey has been marked by significant achievements, including awards for my contributions to system testing and customer appreciation for timely project completions. I thrive in collaborative environments and am passionate about leveraging my skills to drive quality and efficiency in every project I undertake.

Experience

Work history, roles, and key accomplishments

QA and UAT Lead

VMware Canada

May 2022 - Jan 2024 (1 year 8 months)

Led and managed QA and Business testing teams across various product lines, including Subscription and Commerce platforms, Customer Experience, Finance Operations, Route to Market, and Data products. Ensured successful testing that met business requirements and collaborated with Product Managers, Product Owners, and Dev teams during execution.

QA Management Test Strategy Jira Subscription Models ServiceNow Team Collaboration

Software Tester

Shaw Cable

Sep 2021 - May 2022 (8 months)

Performed Functional and Regression Testing on the ServiceNow Platform, CSM, Agent Workspace, and Agent Mobile Testing. Collaborated with business analysts and developers to develop test cases and conducted UAT with Field Technicians for requirement sign-off.

Functional Testing Regression Testing ServiceNow CSM Agent Workspace Mobile Testing UAT Test Case Development

QA Technician

Katalyst Data Management

Oct 2018 - Apr 2021 (2 years 6 months)

Tested seismic and well data managed in the iGlass application, performing both manual and automated testing of application builds. Collaborated with business analysts and developers to develop test cases and submitted/tracked defects in JIRA.

Manual Testing Automated Testing Jira Selenium Data Testing Microsoft Azure

Performance Test Analyst

Infosys Limited

May 2016 - Feb 2018 (1 year 9 months)

Gathered non-functional requirements, created Workload Models, and developed/validated LoadRunner scripts using Web Http/HTML protocol. Executed various load tests in HP ALM (Performance Center) and monitored performance metrics.

Performance Testing LoadRunner Performance Monitoring Troubleshooting SQL

Senior Software Test Engineer

Wipro Technologies

Oct 2013 - Feb 2016 (2 years 4 months)

Tested Ericsson product ENIQ, focusing on gathering and storing statistical information for telecommunication network performance. Analyzed new business requirements for ENIQ releases and prepared test environment documents and deployment plans.

Telecommunications ENIQ Jira Onsite Coordination

Project Engineer

Alcatel Lucent

Aug 2011 - Apr 2012 (8 months)

Responsible for AWS installation and AWS to AXS migration, supporting network elements including provisioning, software downloads, and fault management. Executed feature test cases, GUI test cases, sanity, and validation test case execution for ASAM plugin support.

Network Management AWS AXS Sanity Testing Validation

Education

Degrees, certifications, and relevant coursework

Global Academy of Technology

Bachelor's degree, Electrical and Electronics Engineering

Completed a Bachelor's degree in Electrical and Electronics Engineering. The curriculum provided a strong foundation in electrical systems and electronic principles.