Shikha User
@shikhauser3
I’m an emergency medical operations executive specializing in compliance, leadership, and MIS reporting.
IndiaWhat I'm looking for
I’m a dynamic professional with 11+ years of experience spanning HR, industrial relations, NGO projects, and emergency medical operations. I’ve built a reputation for leadership and operational excellence, including a promotion within EMRI from Labour Counsellor to Executive – EX1 while overseeing Gujarat 108 ambulance services.
I ensure 100% adherence to labour laws and statutory requirements, lead counsellors and teams through grievance resolution and performance improvement, and keep operations on track with MIS reporting, attendance, and shift rosters. I’ve also contributed to public health outcomes through UNICEF’s Utthan project and driven growth in sales and marketing as a Senior Marketing Executive.
Experience
Work history, roles, and key accomplishments
Executive – EX1
EMRI Green Health Services
Feb 2026 - Present (5 months)
Oversee daily operations of Gujarat 108 ambulance services, including labour law compliance and statutory requirements. Prepare MIS reports, manage attendance and shift rosters, and coordinate with hospitals, district health officials, and field teams while mentoring counsellors and resolving grievances.
Labour Counsellor
GVK Emergency Management and Research Institute
Jan 2022 - Jan 2026 (4 years)
Maintain relationships with government stakeholders and facilitate monetary benefits for construction workers and their families.
Senior Marketing Executive
Living Space Godhra – Hafele Modular Showroom
Jan 2020 - Jan 2022 (2 years)
Manage in-house sales and client coordination, including staff hiring, training, and reporting. Create AutoCAD elevations for modular kitchens and develop content for websites and advertisements.
Block Facilitator cum Block Coordinator
UNICEF – Utthan Project
Jan 2018 - Jan 2019 (1 year)
Promote awareness of government health services and report progress toward reducing infant and maternal mortality rates.
Project Coordinator
Kaushalya Vardhan Kendra – ITI Godhra
Jan 2017 - Jan 2018 (1 year)
Coordinate staff and students for Skill India programs and manage MIS and administrative tasks.
Area Project Coordinator
Gujarat Rajya Rachnatmak Karyakar Sangh
Jan 2014 - Jan 2017 (3 years)
Lead teams of coordinators across villages and promote adult learning and educational privileges.
Human Resource Trainee
L&T Chiyoda Ltd.
Jan 2013 - Present (13 years 6 months)
Assist with recruitment, training, PMS, employee engagement, and welfare activities.
Education
Degrees, certifications, and relevant coursework
Maharaja Sayajirao University of Baroda
MBA/PGDM, HR & Industrial Relations
2014 -
Completed an MBA/PGDM in HR & Industrial Relations at Maharaja Sayajirao University of Baroda in 2014.
Maharaja Sayajirao University of Baroda
BBA/BMS, Management
2012 -
Completed a BBA/BMS in Management at Maharaja Sayajirao University of Baroda in 2012.
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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