Bishan Kumar Sagar
@bishankumarsagar
Experienced operations and CSR leader specializing in CRM, program delivery, and stakeholder management.
What I'm looking for
I am a proactive operations and CSR professional with extensive experience managing end-to-end program implementation, CRM-driven sales pipelines, and multi-site project delivery. I have a strong track record in stakeholder management, compliance, monitoring & evaluation, and vocational training initiatives that drive placements and community impact.
Throughout my career I have led centre and state-level teams, run daily operations and P&L responsibilities, and executed digital coordination and vendor management as a freelancer. I bring meticulous data management, process design, and remote operations capabilities to ensure programs run efficiently and achieve measurable outcomes.
Experience
Work history, roles, and key accomplishments
Freelancer Consultant
Freelancer
Oct 2022 - Present (3 years 4 months)
Delivered remote operations, vendor coordination, and digital process management for clients, maintaining accurate financial records and executing settlement workflows to improve administrative efficiency.
Cluster Lead
HCL Technologies
Jun 2021 - Aug 2022 (1 year 2 months)
Managed CRM and sales pipeline operations, overseeing lead lifecycle and student onboarding processes while driving lead generation and timely follow-ups to improve conversion rates.
Manager
Flourish Nidhi Ltd.
Nov 2018 - Jun 2021 (2 years 7 months)
Owned end-to-end client processes for financial products, managing field lead generation, documentation, compliance, and audit-ready recordkeeping to ensure regulatory adherence.
Centre Head
Funfirst Global Skillers Pvt Ltd
Aug 2017 - Nov 2018 (1 year 3 months)
Led daily centre operations, staff training, performance tracking, and financial management to meet enrolment and operational targets while ensuring compliance with company policies.
State Co-Ordinator
Modelama Exports Ltd.
Mar 2016 - Aug 2017 (1 year 5 months)
Directed state-wide skill development and CSR programs, ensured 100% compliance with government guidelines, built stakeholder partnerships, and led large field teams to achieve placement targets.
State Head
Sebiz Infotech Ltd.
Aug 2015 - Feb 2016 (6 months)
Established operational centers and SOPs across the state, managed government liaison, HR and administrative functions, and monitored project performance to drive operational improvements.
Centre Manager
IL&FS Skills Development Co. Ltd.
Sep 2013 - Aug 2015 (1 year 11 months)
Managed full branch operations and P&L, ensured accurate government-scheme reporting, biometric attendance and placement records, and coordinated external partner placements.
Manager
Gras Academy
Dec 2011 - Sep 2013 (1 year 9 months)
Oversaw branch administration including marketing, academics, examinations, placements, and ERP data management to maintain process compliance and operational quality.
Education
Degrees, certifications, and relevant coursework
GF College (MJPRU)
Bachelor of Arts, Arts
Completed a three-year Bachelor of Arts degree at GF College affiliated with MJPRU, graduating in 2000.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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