Open to opportunities

Shiela Magramo

@shielamagramo

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Customer-focused sales and talent acquisition professional with strong data and customer service skills.

Philippines

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What I'm looking for

I seek a team-oriented role where I can apply my sales, recruitment, and data skills, grow professionally, and contribute to excellent customer and hiring outcomes.

I am a reliable, customer-oriented professional with experience in sales, talent acquisition, data entry, and customer service across retail and corporate environments. I have a proven track record of assisting shoppers, maintaining organized displays, sourcing and hiring talent, and accurately entering and verifying data while meeting tight deadlines.

I bring strong communication, human relations, and management skills, plus quick learning and process navigation abilities. I seek to contribute to a team-focused organization where I can apply my operational and people skills to improve customer experience and support business goals.

Experience

Work history, roles, and key accomplishments

Salesclerk

Rustan Supercenters, Inc.

Jan 2022 - Jan 2025 (3 years)

Reliable, customer-oriented salesclerk who assisted shoppers, maintained organized merchandise displays, and ensured smooth daily store operations over a three-year period.

Customer Service Merchandising Cash Handling Inventory Control Point of Sale Communication Retail Operations

Data Encoder

Moving Up Holdings, Inc.

Jun 2019 - Mar 2020 (9 months)

Entered, updated, and verified data across databases, spreadsheets, and CRM systems while maintaining confidentiality and meeting tight deadlines.

Data Entry Excel CRM Data Verification Attention To Detail Confidentiality Time Management

Customer Service Representative

PartnerHero

Oct 2018 - Dec 2018 (2 months)

Provided level 2 SME/customer support, handled inquiries, resolved issues, and delivered exceptional support in a fast-paced environment.

Customer Support Troubleshooting CRM Communication Escalation Management Knowledge Base

Talent Acquisition Specialist

SPi CRM

Apr 2018 - Sep 2018 (5 months)

Sourced, attracted, and hired candidates across diverse roles, improving recruitment efficiency and supporting hiring goals during a six-month engagement.

Recruitment Sourcing Interviewing